For your convenience, click on the topic below to navigate easily through this document.

Terms and Conditions
Order Acceptance
Payment Methods
Shipping
Sales Tax
Typographical Errors
Order Cancellation
Return Policy
Damaged Shipments
Site Links
Privacy Notice
Copyright and Trademark Notice
Disclaimer and Limitation of Liability as to J&D Walter
Limitation of Liability
Jurisdiction and Venue
Additional Terms and Conditions of Sale

Terms and Conditions
The use of this site, as well as conducting business with J&D Walter Distributors, is governed by the policies, terms and conditions set forth below. Please read them carefully as your use of this site indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any other terms and/or conditions. J&D Walter Distributors reserves the right to make changes to this site and these terms and conditions at any time. Tampering with this site, misrepresentation of a user’s identity, using buying agents or conducting fraudulent activities on this site are prohibited. J&D Walter only conducts business within the United States.


Order Acceptance
The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. J&D Walter reserves the right at any time after receipt of your order to accept or decline your order. All orders placed must obtain pre-approval with an acceptable method of payment as established by our credit department. We may require additional verifications or information before accepting any order. All sales on discontinued, closeout and sale items are final with no price protection available.

Payment Methods
Credit Cards
We accept Visa and MasterCard issued in the United States. For credit verification purposes, credit cards issued outside of the United States may not be accepted. There is no surcharge for using your credit card to make purchases with J&D Walter. Incorrect billing information may cause a delay in processing an order. Credit cards are billed upon order shipment.

Money Orders / Cashier’s Checks
J&D Walter accepts money orders and cashier's checks in U.S. Dollars. Orders are processed upon receipt of a money order or cashier's check.


Shipping
J&D Walter offers ground shipment, second day and overnight delivery within the United States. For all other shipping destinations including U.S. Territories, call 1-888-851-4327 / 001-518-449-8677 or e-mail us for details. Total shipping charges are based upon the shipping method, shipping destination and total weight of the package. Shipping charges are non-refundable. Special arrangements can be made to ship to post office boxes and APO, FPO addresses.

* J&D Walter reserves the right to choose the carrier.
* All orders are subject to product availability.
* Partial shipments will be made unless requested otherwise.
* Backorder items will be shipped as they become available.
* In stock items are usually shipped within 2-3 business days.
* Shipments may require a signature.
* Once an order is shipped, shipping charges are not refundable.


Sales Tax
J&D Walter will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within New York State. Each customer will be solely responsible for taxes on orders shipped to all other states.


Typographical Errors
J&D Walter is not responsible for typographical, photographic or technical errors and reserves the right to make corrections to product and pricing at any time. In the event that an error is discovered, J&D Walter shall have the right to refuse, cancel or correct any orders placed for products listed at the incorrect price.


Order Cancellation
To cancel an order, contact J&D Walter via phone at 888-851-4327 with your name, order number, item part number(s) and description(s).

If an order has shipped prior to cancellation, the purchaser will be responsible for any freight and fees incurred due to the outbound and return shipment of the package. This includes freight associated with refused deliveries.

Once shipped a Return Authorization number (RA #) must be obtained to process the return of an order by calling toll-free 800-833-3503. The purchaser will be responsible for all freight and fees associated with the order. The package must be unopened and the product in new "as shipped" condition to be eligible for a full credit.


Return Policy
Products can be returned for replacement or credit within fourteen (14) days from invoice. After fourteen days, the manufacturer’s warranty applies. Product(s) returned in their original box with all packing materials, cables, manuals, accessories, and UPC code on the box (where applicable) intact will be credited in full. J&D Walter reserves the right to reject any product that does not meet any of the above criteria and/or impose handling fee based upon the actual condition of the returned product. Some manufacturers require defective products to be returned to them directly, therefore we are unable to accept returns for these manufacturers. A photocopy of the original invoice is required for all returns. All sales on discontinued, closeout, sale and non-current items are final. To view detailed Return Procedures click here.


Damaged Shipments
Should an order arrive damaged contact the carrier immediately to arrange for a carrier inspection and pick up of the damaged merchandise, and notify J&D Walter of the situation within 24 hours. Save the original box, and packaging in the condition it arrived. As the carrier of record assumes responsibility for the package upon pick up from J&D Walter, only the recipient can initiate this process. J&D Walter will assist you with any necessary information required to make a claim with the carrier.


Site Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. J&D Walter is not responsible for the operation or content of, or through any such site.


Privacy Notice
We are committed to respecting and protecting your privacy. As such, all information obtained for the purpose of processing your order and supporting our customer relationship will not be sold or otherwise distributed.


Copyright and Trademark Notice
This site is owned and operated by J&D Walter Distributors. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of J&D Walter. All audio and video content are the sole property of J&D Walter or their respective owners. All software used on the site is the sole property of J&D Walter or those supplying the software. You may use the content of this site only for the purpose of shopping and/or placing an order on this site. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without J&D Walter's prior written permission. All rights not expressly granted herein are reserved and could result in criminal or civil penalties. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and the trademarks or service marks of J&D Walter or their respective owners. All custom graphics, icons, logos and service names are trademarks or service marks of J&D Walter. All other trademarks or service marks are property of their respective owners. The use of any J&D Walter trademark or service mark without J&D Walter's express written consent is strictly prohibited.


Disclaimer and Limitation of Liability as to J&D Walter
J&D Walter sites and the materials therein are provided “as is”. J&D Walter makes no representations or warranties, either express or implied, of any kind with respect to J&D Walter sites, their operation, contents, information, or materials. J&D Walter expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that J&D Walter, it’s Directors, Officers, Employees or their Representatives shall not be liable for damages arising from the operation, content, or the use of J&D Walter sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive, and consequential damages.


Limitation of Liability
J&D Walter shall not be liable under any circumstances for any special, consequential, incidental, punitive, or exemplary damages arising out of or in any way connected with the agreement to sell product to buyer or the product, including, but not limited to, damages for lost profits, loss of use, lost data or for any damages or sums paid by buyer to third parties, even if J&D Walter has been advised of possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence or other sort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.


Jurisdiction and Venue
It is agreed that any legal action brought against J&D Walter or its parent company shall be governed by the laws of the State of New York without regard to its conflict of law principles. It is agreed that the sole jurisdiction and venue for any litigation arising from the use of or orders made on J&D Walter sites shall be an appropriate federal or state court located in Albany County, New York.


Additional Terms and Conditions of Sale

* No J&D Walter employee or agent has the authority to vary any of J&D Walter’s policies or procedures on the terms and conditions governing any sale.
* J&D Walter reserves the right to change these Terms and Conditions at any time.
* Prices and product specifications are subject to change without notification.